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-1. The Financial Services Authority
(FSA)
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The
FSA is the independent watchdog that regulates financial services.
It requires us to give you this document. Use this information
to decide if our services are right for you.
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| -2.
Whose mortgages do we offer ? |
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We
offer mortgages from the whole market. |
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We
can only offer mortgages from a limited number of lenders. |
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We
only offer mortgages from a single lender. |
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| -3.
Which service will we provide you with ? |
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We
will advise and make a recommendation for you after we have assessed
your needs |
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You
will not receive advice or a recommendation from us. We may ask
some questions to narrow down the selection of products that we
will provide details on. You will then need to make your own choice
about how to proceed.
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| -4.
What will you have to pay us for our services ? |
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No
fee. We will be paid by commission from the lender / company. |
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A
fee. |
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will receive a key facts illustration when considering a particular
mortgage, which will tell you about any fees relating to it. |
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| -5.
Who regulates us ? |
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Save
On Limited, 11a Radford Park Road, Plymstock, Plymouth, PL9 9DG
is authorised and regulated by the Financial Services Authority.
Our FSA Register number is 301774.
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permitted business is advising on and arranging mortgages.
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You
can check this on the FSAs Register by visiting the FSAs
website www.fsa.gov.uk/register or by contacting the FSA on 0845
606 1234.
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| -6.
What to do if you have a complaint |
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you wish to register a complaint, please contact us: |
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in writing Write to Save On Limited, Complaints Department,
11a Radford Park Road, Plymstock, Plymouth, PL9 9DG |
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by phone Telephone 0845 40 80 400 |
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you cannot settle your complaint with us, you may be entitled to
refer it to the Financial Ombudsman Service. |
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| -7.
Are we covered by the Financial Services Compensation Scheme (FSCS)
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We
are covered by the FSCS. You may be entitled to compensation from
the scheme if we cannot meet our obligations. This depends on
the type of business and the circumstances of the claim. Mortgage
advising and arranging is covered for 100% of the first £30,000
and 90% of the next £20,000 so the maximum compensation
is £48,000. Further information about compensation scheme
arrangements is available from the FSCS.
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